Shipping & Returns

SHIPPING POLICY

ZC Boutique provides two shipping methods for you: Standard Shipping and Priority Shipping.

For Canmore-Banff: Free Delivery or Pickup

 

For Outside Area: Shipping Methods

ZC Boutique supports Standard Shipping and Priority Shipping services in most countries and regions.

Some countries only support Priority Shipping

In most cases, here are the major differences between them:

  • Standard Shipping takes more time, lower price.

  • Priority Shipping takes less time, higher price, and usually via Canada Post.

You can choose the shipping method according to your actual needs when you placing an order.

Shipping Fee Standard will fluctuate according to Canada Post  and other logistics companies' fees.

 

Shipping Time

Affected by COVID-19, the time required for the production, packaging, and shipping of your order will be longer than normal.

RETURN & EXCHANGE POLICY

We try our best to ensure that the products you purchase can meet your requirements with strict quality control and careful packaging, but it is always impossible to be 100% satisfied. We make it easy for everyone to return and refund. The following is some questions you want to know:

How long I have before request a return?

We provide 30-days free service for all the orders.

How can I request a refund?

Request a refund by customer service, email us at info.zcboutique@gmail.com

If your situation is more complicated, you can contact us with customer service to request a refund for you.